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FAQ

We do what you ask (as long as the parts are compatible and safe to assemble together). We have deals with many of the top manufacturers in the country so that you are able to obtain the finest parts, and the lowest prices. At the same time, we test EVERYTHING! This saves you the time and $$$ it would otherwise take to buy a rifle off the shelf, and upgrade, piece-by-piece. Do it right the first time...YOUR way! Our Virtual Builder System (VBS), will help you do just that!
We are ALWAYS looking for new and innovative ideas, parts, and solutions to the technical and tactical issues we all face as shooters; and we LOVE testing new parts!! If you have a part or component that you think would fit into our versatile inventory, reach out to us for potential inclusion at build@phantomfortis.us There is no doubt, we are strict… but that’s how we maintain our strength, quality, and respect.
We work with many different manufacturers and producers of AR parts. While most of those companies provide their own warranties, that will likely serve your needs in the rare chance something fails, if you do have a defect or problem with a part or firearm you purchase from us, we will make it right. We will swap, fix, return, etc. anything within the first 30-days of purchase. After that, it will likely need to go to the specific manufacturer (but we will see what we can do). If the issue is our fault, or the fault of one of our manufacturers, we will cover all shipping costs! If there was just a change of heart, we will have to charge a 25%+ restocking fee. The customer is responsible for return shipping unless a part is found to be defective.
Yes; we are a Federally Licensed Manufacturer of firearms, and hold our Special Operating Tax (SOT). We build and test firearms all day long, swapping parts and components, looking for failures, so that you don't have to. We are able to put a package together, consisting of your selected parts (to include serialized lower receivers, complete firearms, suppressors, and all NFA weapons), and ship them out to your local FFL for pickup.
Seriously..you should have known better. If you can’t pass the background check..then WE don’t want you to have that firearm! If we can resell your package design, or off the shelf firearm we will consider offering a refund of 50% of your purchase price (if you have a really good excuse). The rest is for us since we will likely have to pay to have it returned to us, administration fees, and as a reminder to you not to try and get away with such shenanigans when dealing with law abiding, former military and government employee types. IF you have created a custom design, to include any requested special paint job, etching, engraving, lasering, machining, etc., we are sorry, but there are no refunds. We can’t be expected to try and sell your custom firearm to ‘Bob’, when it has ‘Frank’ engraved in the lower receiver.
Of course..that is the point of why we are here! Write, call, send smoke signals.. let’s talk about what you want. And if you saw something at the range you like.. we won't tell anyone if you want to take.. 'borrow'... the idea. We promise to put your spin on it so that you won't find another like it.
Of course..that is the point of why we are here! Write, call, send smoke signals.. let’s talk about what you want. And if you saw something at the range you like.. we won't tell anyone if you want to take.. 'borrow'... the idea. We promise to put your spin on it so that you won't find another like it.
If there is a barrel and a bolt made for the AR platform.. we can toss it in the box or slap one together for you. 5.56, .223, .223 Wylde, 300 Black Out, 7.62x39, 6.5 Grendel, 6mm ARC, 9mm, 45 ACP, 450 Bushmaster, 458 SOCOM, .50 Beowulf, 224 Valkyre, 6.8 SPC, 22 Nosler, .308, 6.5 Creedmoor, 243 Winchester…and more!
We have agreements to sell many of the top brands.. however, we understand that the companies we currently work with may not offer the product you are after. If this is the case, let us know; we may be able to strike a deal with the manufacturer of the part you want, make the part ourselves, or have you send us a component that you would like included in the finished product.
Absolutely! See our Firearms section of the shop. The great thing about working with all of the companies that we do, is that we get some great deals on all different brands, and all types of firearms, and we can pass those savings on to you! Feel free to reach out to us if you are on the hunt for a special addition to your collection that you do not see in our store area.
How long does your wife or husband spend in the bathroom getting ready for a night out? Most of this depends on you..(but we hope you don't rush it!). Building a custom package is a big undertaking and we want you to make educated decisions along the way. We enjoy talking shop during the process because a knowledgeable firearm owner will take better care of their weapon, which in-turn, keeps a rifle functioning longer, which is the best advertisement in the world for what we do. You wouldn't send your buddy to us if you didn't think we would offer him/her the same time and patience that we gave you. While we maintain some inventory, since everyone's AR is so specialized it does take time to order from our suppliers to complete your package. Trust us... we save you money! Plan on an average of 14-21 business days start to finish for the design process, give or take a day or two. With the current political state of our nation, the design wait time is the least of your worries. Many parts manufacturers have lead times of 12+ weeks for what used to be the most common parts. We will likely have a better chance of grabbing a part once it comes off the assembly line than the average consumer, so we do our best to give you the best turn-around time we can.
Potentially. What you have might catch the eye of one of our employees, or we might think there is a demand for what you have. Feel free to email us with your inquiry, details, and images for review. For trade-ins or used firearm purchase inquiries, email: phantomfortis@gmail.com

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